filters
State:
Show
City:
Show
Product:
Show
I cannot reset my password online. I CAN NOT talk on the phone. If it is online banking can I have an option to reset my password ONLINE? No?Why? The worst credit card. Do not take it! It is the company that provides a horrible service to the customers. Why do I need...
Read more
#1272058
Reply to reviews
I have a joint account with my boyfriend and we obviously have different cards and different PINs. If I ever wanted to know his PIN number, all I have to do is request to change my PIN and they will provide me his PIN too! The lack in security is a joke. When I asked...
Read more
#1260849
Reply to reviews
I paid my min payment the previous month on due date and was fine on a the previous month's payment. I maintained .99% low interest offer for 1 year... On the following month I even paid my bill 2 days in advance of due date, and still showed payment made on same date...
Read more
1.0
#1217345
Reply to reviews
Show

Mbna - Painful 9 months

My god no wonder people go postal The stupid entitled pieces of {{Redacted}} that MBNA calls customer service are the, RUDEST , most unhelpful , clueless people i have ever had to deal with I have no more words I am so irate
1.0
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1210481
Reply to reviews
Show

Mbna helpless & useless

I applied for mbna when i was new to Canada and refused. That's make sense because of bew credit history or whatever I applied afain afer nore then 3 years with good salary and credit score to pay my high interest cards refused again. Same happened with my wife to. Thumbs down
#1199103
Reply to reviews
learn how to have better customer service. I tend to pay large sums on my credit card, yet I recieved a call from a very rude customer service representative
Read more
Anonymous
aquaaura

They are horridI got yelled at literally more than onceSome of the *** names i spoke with and got yelled at;CoreyBrendaVanessaAnd the worst was ClintPlus i bet ANOTHER 15 peop...

#1184026
Reply to reviews
If you get any amount from MBNA on their so called promotional rates they will just looks for an opportunity to start charging you 26% as soon as you are late on any payment. I have used other commercial banks' promotions and these banks always try to accommodate you...
Read more
I didn't like
  • Worst experience they have no regard for your business
#1173148
Reply to reviews
Hello All, Please never ever use this credit card, it is a big waste of time working with these kinds of systems: 1- Most frequently they block your access to your online banking simply because of their own stupid technical problems...when you call them they help you...
Read more
1.0
#1171688
Reply to reviews
Show

Mbna - Terrible

Don’t travel and expect help if you are out of sink with eastern Time (Canada or Us time zone. Their offices are closed so no one can help you. They block your card and there security department are closed. So you are out of luck and can’t use you card. Awfull they think you travel only according to eastern time.
1.8
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1160222
Reply to reviews

I did one of those promo transfer in July and in October there was full out interest charges on my account. When I called in for the adjustment. They pretended to be very helpful said my first payment where the statement was sent out the due date was on the 14th and I...
Read more
#1157565
Reply to reviews