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Customer Service of MBNA Re: COMPLAIN Credit Card 5491...........9583I am a long time a holder and user of your Credit Card “CARP ZOOMER”. I was always satisfied with using this card and as you may find, I was always properly pay my bills. However, for the last...
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#1382477
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Terrible customer service. I did payment one day earlier than due dates but was still charged interests. Representative named Neyman refused to pay interests back to my account and explained late posted is due to long weekend. But I paid on Thursday. It’s impossible to...
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1.3
#1380176
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It is Sunday the 7th of October and I have tried to pay my Credit Card bill online........ I do not wish to talk to an automated service........... Your system is down for some reason that would enable I to do this........... Not HP and have destroyed the card as I...
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I didn't like
  • Charging me fees for no reason
  • Customer service
  • Credit check for no reason
#1375267
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Mbna - Brutal

HORRIBLE customer service. Insulting, sarcastic and degrading. NEVER deal with this business. 1 rude employee just ruined it for the whole Company! Good luck on the hire! NOT. Like
1.0
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Additional Fees
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Diversity of Products or Services
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#1373877
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This negative comment placed on my credit report and later removed by Sears/MBNA caused a reduction in my credit score. They stated customer disputed charges after resolution was made (within the past month) but then removed it. The truth of the matter is that I paid...
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#1368303
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Mbna - WORST SERVICE

I paid my bill off in FULL... 5 days later I get charged interest on an account that is paid off in full.... worst customer service. Attitude, not helpful. Apps don’t work.. phone lines don’t work!!! Don’t ever get an MBNA CARD ... not worth the hassle!!
1.0
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Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1363440
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Signed up for a 1 year interest free card which you will agree with me would be an amazing deal. They kept charging me interests for no apparent reason. When I called to inquire about interest they could never produce an answer as to why they were charging me, telling...
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1.1
I didn't like
  • Credit check for no reason
  • Shitty customer service
  • Charging me fees for no reason
#1359985
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I talked to you over phone on August 01 for transferring balance from my MBNA cc (1368) to checking account in RBC. But the I have not see the transfer. However, I have been trying to call you, but none of the phone no is working. I have been trying for last couple of...
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#1325631
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Avoid at all cost. they will start charge extra even if you miss 1 day later of due date. Their minimum payment in online and actual paper is different and make all the customers confused. I paied the minimum which was posted in the online, but actual minimum payment...
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Anonymous
Anonymous

you were late.....

Anonymous
Anonymous

It is so exactly a horrible experience when deal with mbna.They are ruthless people, worse-kind of credit card criminals

1.0
I didn't like
  • No communication
  • Customer service
  • Wait times of always minimum 15-20 minutes
#1296373
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Applied to get their BW Rewards card which I received on Aug 24, 2017. Spent $2000 in the first 3 months as specified in requirements to get additional 40k BW points (total 60k), however they credited only 20k. When called and talked to 3 customer representatives they...
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1.0
I didn't like
  • No communication
  • Wait times of always minimum 15-20 minutes
  • Customer service
#1290953
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