Mbna
Mbna Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mbna has 1.4 star rating based on 23 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Consistency with the card, Promotional rates given in past.
Cons: Customer service, No communication, Wait times of always minimum 15-20 minutes.Recent recommendations regarding this business are as follows: "Don’t do it!", "stick with a canadian bank, these guys out of country are complete scammers", "Please listen to a poor customer’s expereince and Do not use their credit card", "go to royal bank", "Never".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mbna has 1.4 star rating based on 23 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Consistency with the card, Promotional rates given in past.
Cons: Customer service, No communication, Wait times of always minimum 15-20 minutes.Recent recommendations regarding this business are as follows: "Don’t do it!", "stick with a canadian bank, these guys out of country are complete scammers", "Please listen to a poor customer’s expereince and Do not use their credit card", "go to royal bank", "Never".
Most users want Mbna to offer a solution to their issues.
Media from reviews
Poor Service
- No communication
- Wait times of always minimum 15-20 minutes
- Customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t do it!!!
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Verified Reviewer25$/month overage fees
have 2 credit cards, one goes near limit shuts down, so i assumed this newer one would be the same. but it wasn't allowing a little more flexibility until i noticed 25$ fees every month for going over the limit because when they add the interest, it sends the limit over, and they charge the $25 fee.
Buyer beware. This company will nickel and dime you!!! Complete scammers.
and very argumentative Customer Service, talking over me and being rude. i did not swear or raise my voice (fyi).
- Worst experience they have no regard for your business
- Shitty customer service
Preferred solution: Full refund
User's recommendation: stick with a canadian bank, these guys out of country are complete scammers
Worse customer service experiences even since 25 years of using credit card and being working myself in the financial industry
Preferred solution: Let the company propose a solution
User's recommendation: Please listen to a poor customer’s expereince and Do not use their credit card
Credit Card Locked - Longer Than Normal Wait Times
Preferred solution: Let the company propose a solution
Can't get through on phone because of locked credit card
User's recommendation: go to royal bank
Terrible customer service!! Spent two days trying to connect to Apple Pay. On hold and bumped to three agent where I had to start from the beginning.
Preferred solution: Let the company propose a solution
User's recommendation: Never
Application
Poor customer service and protection
ANY MBNA Credit Card
Preferred solution: Full refund
Worst Customer Service EVER / Unreasonable Interest rate hikes
We got hit with an unreasonable and unexpected 5% interest rate increase on our Mastercard for NO LOGICAL REASON WHATOEVER .....
We have been using credit cards for at least 25 years and our credit rating is IMPECABLE ..... No Joke IMPECABLE
So why did MBNA out of the blue decide to raise our interest rates by a GROTESQUE 5% increase ...
When we spoke to the MBNA and requested an explanation, we were told in an VERY arrogant tone that they are doing it to everyone because simply said they are allowed to do so by law ... WOW ... What a sorry bunch of greedy *** .... No social concience whatsover ... ZERO ...
They did try to clumsingly offer us lower grade alternatives, but none of the products were even remotely close to the product they were taking away from us so we advised them that we were not interested and only after we started to seriously swear at them did we actually start getting REAL possible soltions but for we would have to start everyting over again from NEW .... ?!? But at this point their attitude had angered us so much that we just wanted to be rid of MBNA .... FOREVER ......
I am not sure if MBNA being bought out by Lloyds Bank has anything to do with the currently *** poor attitude of MBNA employees but if you want service from these jerks, you will have sadly have to yell at them and use very colorful language .... That seemed to get their attention Lol .....
IMO MBNA should be shut down and the CEO rabble at that rat *** company should all be picked up, judged and locked up for life for being such greedy entitled jerks.
IMO MBNA appears to be taking advantage of the current economic chaos created by the all the de-regulations imposed by the current Republican Goverment since 2016 ....
This is a POORLY organized cash grab from people who unlike us will have the luxery and capability to quickly DUMP MBNA and simply move on with a better credit company like we did ... What MBNA is doing is WRONG and IMMORAL and their actions are borderline criminal ....
Ironically MBNA lack of foresight and respect for its clientele wound up working to our advantage in the end as we tranferred our business to a new credit card with another financial instituton and are now enjoying a way more acceptable rate of 8.9% instead of the blatantly UNACEPTABLE rate of 19% that the MBNA was unsuccessfully and clumsingly trying to PUSH ON US ....
I guess we should thank MBNA for being so stupidly greedy as their unaceptable behavior has angered us and there after forced us to react romply and get revenge by SWIFTLY DUMPING THEM like the garbage that they are .....
It is sad to say but the fools that work at MBNA do not deserve any sympathy or understanding and to SERIOUSLY get their attention you will IMO sadly PROLLY need to yell and swear at them ... Sad but true .. Lol ...
They advised us that if we swore too much that they could hang up to which immediatly retorted that we would NOT be swearing at them had they NOT tried to screw us over with an unreasonably high interest rate increase ....
We had been asking to speak to a supervisor but they were bluntly refusing to do so and only AFTER WE YELLED AND INSULTED THEM did they finally decide to transfer us ... They have an attitude about them and sadly only verbal violence seems to work on these asswipes .......
At the end of the day, the MBNA is probably desperate to please the stock owners and are now resorting to desperate and despicable actions to meet their goals and that is IRREGARDLESS of the harm they are doing to either the reputation of their own company or the perception the harm that they are doing to their clientele ...
But whatever there reasons may be ... *** behavior is still *** behavior so no matter what the justification the MBNA may have for it interest hike, it does not excuse their *** poor attempt to make a cash grab with and unreasonably high interest hike ..... There is simply said no valid reason for this most despicable act other than PURE GREED and SELFISHNESS ... no other .....
My 2 Cents
Worst company for credit transfer
Horrible avoid at all cost, MBNA should be considered SCAM
PROTEST
New 'security' requirements
Trying to pay my credit card online........
It is Sunday the 7th of October and I have tried to pay my Credit Card bill online........ I do not wish to talk to an automated service...........
Your system is down for some reason that would enable I to do this........... Not HP and have destroyed the card as I feel you are not providing the service that you advertise.......................... James Gallagher, 45 Rigby Gardens, Carntyne, Glasgow, G32 6FB...................... This has caused me to cancel my card and rip it up and throw it away.......
I will not put up with this terrible service and can see no reason why we should continue our relationship ............. I can only say that this whole experience has left I shocked and I think I should be compensated for it by you cancelling this month bill and giving I 200 GBP Compensation for the stress and worry this has caused I................
- No communication
- Charging me fees for no reason
- Customer service
Preferred solution: Card payment this month to be written off and 200 GBP Compensation........
Terrible customer service
About
MBNA Corporation was a bank holding company that was established in 1982 as Maryland Bank and was located in a supermarket in Ogletown, Delaware. The name "MNBA" is an acronym for Maryland Bank National Association.
The company was headquartered in Wilmington, Delaware. MBNA Corporation was the largest independent credit card issuer in the whole world. It associated with Visa, Mastercard and American Express. In 2006 the company was acquired by Bank of America and now goes by the same name.
All the MBNA products of financial nature were re-branded. The corporation had the locations in Europe and Canada where MBNA name is still used.
Mbna is ranked 82 out of 199 in Cards category
Canada
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mbna AKA td bank live chat denise + other employee name? employees numbers?
location? live chat on 2020-08-30 around 14:45 they HUNG UP on me or DISCONNECTED me? + 14:56 it said that live chat is unavailable ? I am (we are) amazed with their CUTTING OFF technologies and ZERO SERVICE?
td bank website is doing EXACTLY the same thing? My accounts are FROZEN since 2012!!
by td THIEVES! (c) All Rights Explicitly Reserved Worldwide WITHOUT RECOURSE Date: 2020-08-30 Time: 1516:03
They are td bank + they are CONSTANTLY SOLICITING me! mbna?
(e-mails + pop up ads) their application OPENED and it said td bank? (td bank has NO live chat?) I went on their website mbna and there was live chat...i told her PLEASE STOP SOLICITING me IMMEDIATELY... she said they donot send or sent anybody e-mails? Well i think she was lying because they DO CONTINUE popping up their USELESS + WORTHLESS + misleading SOLICITATION ads in my e-mail OVER and OVER and OVER!
I sent e-mail to td bank (THIEVES) that every pop up ad from them is going to cost them 100 dollars... (c) All Rights Explicitly Reserved Worldwide WITHOUT RECOURSE Sorry for errors Date: 2020-08-28 Time: 1924:03