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Signed up for a 1 year interest free card which you will agree with me would be an amazing deal. They kept charging me interests for no apparent reason. When I called to inquire about interest they could never produce an answer as to why they were charging me, telling...
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1.1
I didn't like
  • Credit check for no reason
  • Charging me fees for no reason
  • Shitty customer service
#1359985
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I talked to you over phone on August 01 for transferring balance from my MBNA cc (1368) to checking account in RBC. But the I have not see the transfer. However, I have been trying to call you, but none of the phone no is working. I have been trying for last couple of...
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#1325631
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Avoid at all cost. they will start charge extra even if you miss 1 day later of due date. Their minimum payment in online and actual paper is different and make all the customers confused. I paied the minimum which was posted in the online, but actual minimum payment...
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Anonymous
Anonymous

you were late.....

Anonymous
Anonymous

It is so exactly a horrible experience when deal with mbna.They are ruthless people, worse-kind of credit card criminals

1.0
I didn't like
  • Customer service
  • Worst experience they have no regard for your business
  • Wait times of always minimum 15-20 minutes
#1296373
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Applied to get their BW Rewards card which I received on Aug 24, 2017. Spent $2000 in the first 3 months as specified in requirements to get additional 40k BW points (total 60k), however they credited only 20k. When called and talked to 3 customer representatives they...
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1.0
I didn't like
  • Customer service
  • No communication
  • Worst experience they have no regard for your business
#1290953
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I cannot reset my password online. I CAN NOT talk on the phone. If it is online banking can I have an option to reset my password ONLINE? No?Why? The worst credit card. Do not take it! It is the company that provides a horrible service to the customers. Why do I need...
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#1272058
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I have a joint account with my boyfriend and we obviously have different cards and different PINs. If I ever wanted to know his PIN number, all I have to do is request to change my PIN and they will provide me his PIN too! The lack in security is a joke. When I asked...
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#1260849
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I paid my min payment the previous month on due date and was fine on a the previous month's payment. I maintained .99% low interest offer for 1 year... On the following month I even paid my bill 2 days in advance of due date, and still showed payment made on same date...
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1.0
#1217345
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Mbna - Painful 9 months

My god no wonder people go postal The stupid entitled pieces of {{Redacted}} that MBNA calls customer service are the, RUDEST , most unhelpful , clueless people i have ever had to deal with I have no more words I am so irate
1.0
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Diversity of Products or Services
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Product or Service Quality
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#1210481
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Mbna helpless & useless

I applied for mbna when i was new to Canada and refused. That's make sense because of bew credit history or whatever I applied afain afer nore then 3 years with good salary and credit score to pay my high interest cards refused again. Same happened with my wife to. Thumbs down
#1199103
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learn how to have better customer service. I tend to pay large sums on my credit card, yet I recieved a call from a very rude customer service representative
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Anonymous
aquaaura

They are horridI got yelled at literally more than onceSome of the *** names i spoke with and got yelled at;CoreyBrendaVanessaAnd the worst was ClintPlus i bet ANOTHER 15 peop...

#1184026
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